Order Services
Ltranslate provides flexible and transparent order services, covering various scale needs from individuals to enterprises. You can subscribe on-demand and upgrade or downgrade anytime as needed.
Order Process
- Select the subscription plan that suits you.
- Fill in order information and complete payment.
- System automatically activates service, you can use it immediately.
- Order details can be viewed in your personal center.
Order Management
- Supports order inquiry, modification, and cancellation.
- Order status updates in real-time, ensuring transparency.
- Invoice applications can be submitted after order completion.
Frequently Asked Questions
- Q: What if order payment fails?
A: Please check if your payment method is valid, or contact customer service for assistance. - Q: Can orders be refunded?
A: For subscription version orders, refunds are supported within 30 days. If a refund occurs, it will be processed at 70% of the remaining days. Other order types do not support refunds, please consume rationally. - Q: How to view order history?
A: Log in to your personal center to view all order records.
Contact Us
For help or customized services, please contact us via email: services@ltranslate.cn.